GAME-QUID Refund Policy

At GAME-QUID, customer satisfaction is our utmost priority. We understand that sometimes things don't go as planned, and you're entitled to request a refund under specific conditions outlined below. Please read our refund policy carefully to understand your rights and options.

Eligibility for Refunds

• Refunds are eligible if the game purchased was not downloaded or played.
• If you experience technical issues that cannot be resolved by our support team, you may qualify for a refund.
• Refund requests must be made within 14 days of purchase.

Non-Refundable Situations

• Games that have been downloaded or played.
• Purchases made with promotional codes or as part of a bundle.
• Gift cards and downloaded content are non-refundable.

How to Request a Refund

To request a refund, follow these steps:

1. Email us at [email protected] with your order details.
2. Include your order number and the reason for the refund request.
3. Our support team will review your request and respond within 3-5 business days.

Processing Time for Refunds

Once approved, refunds are processed within 7-10 business days. Depending on your payment method, it may take additional time for the refund to appear in your account.

We appreciate your understanding and cooperation. For further inquiries, feel free to contact our support team. Thank you for choosing GAME-QUID!